Subject: English Language Test - Ankit .
From: Ankit . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Oct 2022 01:48:23 -0400

| | Foreign Language Screening Test

Name | Ankit .     /  (+91) 9518185951    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam we tried to reach at your location to give you yours ordered handbag unfortunately our delivery boy unable to fi d your location and contact you. Kindly set and check your delivery location again and call on 9 to pick up your order.

Thank you

With Regards

Ankit

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir/mam
Sir we are sorry that you have received bad product.  You return the order as per the return policy, your return will be accepted or you will be given another product.
Thank you

With regards

Ankit

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