Subject: English Language Test - Aman Kochle
From: Aman Kochle <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 Oct 2022 03:40:57 -0400

| | Foreign Language Screening Test

Name | Aman Kochle    /  (452001) 8720845887    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello sir/mam we tried to reach at your location to give you your ordered #handbag unfortunately our delivery boy is  unable to  find your location and contact so you kindly set and check your delivery location again and call on 8 to pick your order thankyou.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

vijay nagar
indore
19 october 2022
the manager
homebox team
dear sir, i had purchased a tv cabinet set from your shop on last week. i regret to say that the tv cabinet was installed at this morning in my house after your team left i saw some scratches on the tv cabinet..
i request you to change the tv cabinet as soon as possible or give me my money back...
i hope you will solve my problem as soon as possible..
thank you
your regards
abdul

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