Subject: Arabic Language Test - MOHAMED RASHIK
From: MOHAMED RASHIK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Oct 2022 22:45:36 -0400

| | Foreign Language Screening Test

Name | MOHAMED RASHIK    /  (+91) 9074771499    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi costomer(name),
Our delivery parner have tried to contact you  too much times today.But he could not find you in this address, Please check your address and phone number again,
We apologise you for lagging delivery.Our delivery will contact you again  tomarrow
Thank you for your order from us, Have nice day

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear (name),
We got  your complaint about the product .......today with the complaint ....... Our delivery partner will contact you within two days for pick up. It will ne replaced within one week .
Thank you for ordering from our company, Have a nice day

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