Subject: English Language Test - Anjum Khan
From: Anjum Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Oct 2022 04:17:53 -0400

| | Foreign Language Screening Test

Name | Anjum Khan    /  (110091) 8595074669    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
If you have not received your product so please check your address again and courier company told me your customer has been wrong address placed because your product not delivered so please give a correct address and check again address details. your address now wrong address so this time please verify your address.if you give a correct address details so we try to hurry up delivered your products and thank you for contacting and in future if have you face any problem contact our company and we available any time. Have a nice day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer Abdul

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