Subject: English Language Test - Mohd Rahman
From: Mohd Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Oct 2022 04:11:22 -0400

| | Foreign Language Screening Test

Name | Mohd Rahman    /  (201303) 6393429832    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello
I am from babyshop.com
We inform you regarding your order status.your order is on the way, probably your order will delivered in next 2 days. Your order price is 10$ and when the order delivered at your home you will receive a message for our side and thankyou for shopping.
Regarding

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir
I am from homebox team
First of all sorry for that you face this problem, we will replace tv and next time you will not face the same problem. New tv delivered at your home in 2 days you will received a message tomorrow.anf thankyou for shopping us
Regarding

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