Subject: English Language Test - Hansraj .
From: Hansraj . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Oct 2022 03:19:28 -0400

| | Foreign Language Screening Test

Name | Hansraj .    /  (110062) 7303250530    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi sir, your order was shipped and sorry for late courier delivery and reason is typing mistake of the address but now your problem is solved and your product is on the way.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul
Frist of fall sory for delivery worg tv and I really apologies my team mistake and don' t worry your replacement request is acpected and the anther new tv shipped to deliver your home .

And I hope you understand our situation

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