Subject: English Language Test - ATUL mishra
From: ATUL mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Oct 2022 02:43:32 -0400

| | Foreign Language Screening Test

Name | ATUL mishra    /  (+91) 8800512093    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir ,

Sorry for the Inconvenience, We shipped your order to courier company on the same day you ordered the product.There must be Problem with the address ,can you please verify

Regards
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir
Sorry for the inconvenience, We will send the technician,If It needs to be replaced We will do so .

REGARDS
THANK YOU

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