Subject: [Slack] New messages from barbara.lacaze, Raya Petranova, and more in glopal
From: Slack <[email-masked]>
To: "" <[email-masked]>
Date: Fri, 14 Oct 2022 13:15:34 +0000

Hi Ashish Dabral,

You have a new mention from the glopal workspace (https://glopal.slack.com/x-p959769030997-2186848372244-4208696515559/).

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#customer_support
View in the archives: https://glopal.slack.com/x-p959769030997-2186848372244-4208696515559/archives/CUMHCMYAY/p1665737138963829

barbara.lacaze (2:15 PM, October 14th)

Hi all, golden age of tennis is saying that shipping price should be 0 when the cart price is 125GBP. I checked the FR website yesterday and it's not. They're on VS platform. Does someone know if this issue could come from us ? (meaning we wouldn't apply their free shipping from VS)

Raya Petranova (6:35 PM, October 14th)

@channel Hello guys, Can someone please look into why this buyer cannot place a proper order. This is the second time. He opened a dispute for the first one and we have already settled it, but today he tried again to order and again there is an issue - https://admin.devglopal.com/orders/details/795468
Help would be greatly appreciated, especially if we can avoid a new dispute for the second problematic order

iryna.mandzii (6:38 PM, October 14th)

I am checking, @Raya Petranova

we should put this store on hold

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