Subject: English Language Test - Sabir Tabrez Khan
From: Sabir Tabrez Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 06:49:31 -0400

| | Foreign Language Screening Test

Name | Sabir Tabrez Khan    /  (+91) 7783969064    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I would like to response as
Sir we tried to deliver the the product you ordered but it seems you have mentioned the different address i would like to inform you to cancel the order and re book it with the correct address

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir as I was informed the TV was in the good condition but if you are complaining so i would check on your TV and we'll return and replace it if it's possible

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