Subject: English Language Test - Arti Sen
From: Arti Sen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 03:12:11 -0400

| | Foreign Language Screening Test

Name | Arti Sen    /  (124411) 9817881067    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear Sir /madam we did our best to find your address but we didn't get your address please check your address so that we can send your order on time thank you. Have a good day sir /madam
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry sir/madam we can't refund you money we will exchange your TV.

| |