Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 13:20:52 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div style='font-family: "Segoe UI", "Segoe UI Web (West European)", "Helvetica Neue", sans-serif; font-size: 10pt; color: rgb(0, 0, 0)' class="elementToProof">
I'm trying to log onto the portal to sign up our group lesson instructors for the quarterly workshops. However since we got a new pc on our club the automated login was lost..</div>
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We need a usernme to sign back in as a club..</div>
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Nicki Spijker is one of our group lesson instructors..</div>
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<span style="margin:0px">Met sportieve groet,</span><span style="margin:0px"></span>
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<span style="margin:0px;font-size:11pt;color:rgb(214, 0, 21)"><b><span style="margin:0px;font-size:10pt;font-family:Arial, Helvetica, sans-serif">Michel |</span></b></span><span style="margin:0px;font-size:10pt;font-family:Arial, Helvetica, sans-serif"> Clubmedewerker</span>
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<div>Van: Les Mills International &lt;[email-masked]&gt;<br>
<b>Verzonden:</b> dinsdag 4 oktober 2022 18:53<br>
<b>Aan:</b> Fit For Free Amersfoort &lt;[email-masked]&gt;<br>
<b>Onderwerp:</b> Re: Virtual App Support - Les Mills
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<div>Hi <span style="color:rgb(0,0,0); font-size:14px">Michel,</span> </div>
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<div><font color="#000000"><span dir="ltr" style="font-size:14px">I apologize but we have no record of this club being a Virtual App customer, and the email address is associated with an instructor named Nicki Spijker. Can you tell us where you are trying to
 log into? A photo/screen shot would be really helpful. </span></font></div>
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<font color="#000000"><span dir="ltr" style="font-size:14px">​Thanks!<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/6181" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/6181</a>
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<blockquote class="x_freshdesk_quote">On Tue, 4 Oct at 6:03 PM <span class="x_separator">
, Michel &lt;[email-masked]&gt; wrote:
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Hi Julie,</div>
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I'm from Fit For Free Amersfoort in the Netherlands. I believe it should be registered under this emailadres? [email-masked]</div>
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Thanks in advance for helping!</div>
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<span style="margin:0px">Met sportieve groet,</span><span style="margin:0px"></span>
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<span style="margin:0px; font-size:11pt; color:rgb(214,0,21)"><b><span style="margin:0px; font-size:10pt; font-family:Arial,Helvetica,sans-serif">Michel |</span></b></span><span style="margin:0px; font-size:10pt; font-family:Arial,Helvetica,sans-serif"> Clubmedewerker</span>
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<div>Van: Les Mills International &lt;[email-masked]&gt;<br>
<b>Verzonden:</b> maandag 3 oktober 2022 16:57<br>
<b>Aan:</b> Fit For Free Amersfoort &lt;[email-masked]&gt;<br>
<b>Onderwerp:</b> Re: Virtual App Support - Les Mills </div>
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<div>Hi <span style="color:rgb(0,0,0); font-size:14px">Michel,</span> </div>
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<div><font color="#000000"><span dir="ltr" style="font-size:14px">​Thanks for reaching out! Can you please tell us which club you are associated with? We can find your username from that information. </span></font></div>
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<div><font color="#000000"><span dir="ltr" style="font-size:14px">Thanks!</span></font></div>
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<font color="#000000"><span dir="ltr" style="font-size:14px">Julie<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/6181" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/6181</a> </div>
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<blockquote class="x_x_freshdesk_quote">On Mon, 3 Oct at 9:09 PM <span class="x_x_separator">
, Michel &lt;[email-masked]&gt; wrote:
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<h2>Submitted data</h2>
<div>The following data was submitted. </div>
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<th>Field name</th>
<th>Submitted data</th>
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<th>Email adres</th>
<td>[email-masked]</td>
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<th>Je naam</th>
<td>Michel</td>
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<th>country</th>
<td>Netherlands</td>
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<th>Text box</th>
<td>Gebruikersnaam kwijt</td>
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<th>Vraag</th>
<td>Ik heb technische ondersteuning nodig</td>
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<th>Customer</th>
<td>Ja</td>
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<th>Gebruikersnaam</th>
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<th>Telefoon</th>
<td>0634488562</td>
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<th>Commentaar</th>
<td>Hi Lesmills,&lt;br/&gt;&lt;br/&gt;Om in te kunnen loggen op de lesmills website is een gebruikersnaam nodig. Echter is deze zoek geraakt. Hoe kan ik deze opvragen / veranderen?&lt;br/&gt;&lt;br/&gt;Michel - Fit For Free Amersfoort</td>
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