Subject: English Language Test - Mohammed Rashid
From: Mohammed Rashid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Oct 2022 09:12:55 -0400

| | Foreign Language Screening Test

Name | Mohammed Rashid     /  (+91) 6392922376    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

Thank you for getting touch with our support team .We have made note of your concern. We will address your concern at the earliest as soon as possible

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer
Thank you for connecting with support team.
We will support you fully according our terms with brand company as scratches on item you purchased by our web..

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