Subject: Hide in User View
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 4 Oct 2022 21:29:37 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

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** A/B Testing in Yonyx
Randomly divide traffic across multiple pathways
------------------------------------------------------------
Dear Customer
Sometimes you are not sure what call script language, or what troubleshooting steps are most suitable for a given scenario. Yonyx supports A/B testing where you can randomly direct a percentage of user traffic to one of multiple possible branches at a given step.

This is implemented by using a System Placeholder called sys-ynx-random-number. Each time this placeholder is invoked, it has a random value between 1 and 10. So, all you have to do is setup auto-traverse condition using this placeholder.
https://training.yonyx.com/y/conversation/?id=21ead300-3083-11ed-a4b8-4201c0a80115〈=en

The example above, has three greetings that we'd like to be randomly chose from. Simply setup Placeholder Auto-Traverse condition for each of the three user responses as:

Greeting 1: sys-ynx-random-number Is-Between 1,4
Greeting 2: sys-ynx-random-number Is-Between 5,7
Greeting 3: sys-ynx-random-number Is-Between 8,10

If you have any questions, please reach out to us at [email-masked]

Thank You!
Team Yonyx
http://corp.yonyx.com (http://corp.yonyx.com/)
Links:
Read customer reviews (https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)
Write a Review of Yonyx (https://reviews.capterra.com/new/225031/dd52173c-8cb5-4371-b81d-791b1a68d98a?lang=en)

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