Subject: Arabic Language Test - Fasil PP
From: Fasil PP <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 10:27:19 -0400

| | Foreign Language Screening Test

Name | Fasil PP    /  (673639) 8139092197    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry
Please  put currect address on your profile otherwise couriers can't deliver the product which you have ordered

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We can understand your disappoint but unfortunately we can't replace the product and refund .
In our side i can send complaint to our technical team and after their service technical team will tell you further procedures

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