Subject: Arabic Language Test - Abdul khalique Rahmani
From: Abdul khalique Rahmani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 07:59:13 -0400

| | Foreign Language Screening Test

Name | Abdul khalique Rahmani    /  (+91) 9044559047    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thanks contacting with us
Your order has been sent by me on given address, the courier tried to reach you, unfortunately he couldn't reach exact location, may be it is wrong adress
Please give me your current location for order delivery.
Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thanks for responding
Sorry for late response due to our policy
You can replace or return during this installation or before that,after to leave our team you can't replace or return.
Thanks
....

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