Subject: English Language Test - Amit Mehra
From: Amit Mehra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 11:14:44 -0400

| | Foreign Language Screening Test

Name | Amit Mehra    /  (91) 9953765686    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings Dear Customer,

I would like to inform you that your order was shipped from our end but there is an issue regarding to your address.

As per our courier team your address was incorrect. Kindly share your correct address so we can deliver your hand bag as soon as possible.

Thanks & Regards
Baby Shop Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings Mr Abdul,

I would like to inform you about the policies of e - commerce companies and Request you to kindly read all details before you buying any product.

This is not only about policies of Homebox. But you should also check other e - commerce companies regarding there policies.

Thanks & Regards
HomeBox Team

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