Subject: English Language Test - Abdul Rahman
From: Abdul Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 10:12:09 -0400

| | Foreign Language Screening Test

Name | Abdul Rahman     /  (211016) 8687228189    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. *

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

The holiday gifting season can be a stressful time for shoppers. There are so many expectations and perceptions of obligation around gift-giving — it’s no wonder that a large percentage of the gifts we give, particularly to those people we don’t know well, fall flat.

And that, of course, leads to gift returns.

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