Subject: Arabic Language Test - MD AKHTAR
From: MD AKHTAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 09:46:18 -0400

| | Foreign Language Screening Test

Name | MD AKHTAR     /  (+91) 9557572852    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer, you have mentioned your address wrongly so we could not reached to on time. You will face problems. please correct your address.
Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer don't worry our company has best policies regarding to replac and return. Soon, we will replace your item.
Thanks

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