Subject: English Language Test - Aayush Dubey
From: Aayush Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 08:26:34 -0400

| | Foreign Language Screening Test

Name | Aayush Dubey    /  (91) 9569135964    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Ma'am,
We are sorry for the inconvenience and delay in delivery but the address you provided seems to be incorrect.
Please provide us with the right delivery address. So, we can deliver your products as soon as possible.
Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Mr. Abdul,
We are sorry for the inconvenience you faced, but, there is no return policy on the product. We have mentioned that on our website and also mailed to let you know that.
Thank you.

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