Subject: Arabic Language Test - Nihal Mohammad
From: Nihal Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 03:46:34 -0400

| | Foreign Language Screening Test

Name | Nihal Mohammad    /  (0091) 9908770184    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Miss:x
I would like to apologiez for Not receive our product ,our partners try to deliver you'r order but the address was not correct please update the address so we can deliver it as soon as possible

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Miss:x
We are sorry for hearing that the product had a scrach I would like to apologize for that and we will send our team installation for replacing a new cabinet

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