Subject: English Language Test - hemant kumar
From: hemant kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 1 Oct 2022 01:49:56 -0400

| | Foreign Language Screening Test

Name | hemant kumar    /  (91) 8851133453    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

hello,

We regret to inconvenience for your order not to dispatch as per your given address. please re-check your address and fill your correct address on our company website.

Thanks & Regards.
Have a nice day

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello,

We regret to inconvenience for caused by our staff. Don't worry. The company looks forward to your cooperation. Your complaint will be resolved within time period under the prescribed conditions of the company.

Thank you

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