Subject: English Language Test - Zeeshan Ali Jafri
From: Zeeshan Ali Jafri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 1 Oct 2022 01:39:25 -0400

| | Foreign Language Screening Test

Name | Zeeshan Ali Jafri    /  (+91) 9310692815    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir,
As per your complaint your query has been resolved.The address the courier service tried was wrong and it should be corrected.So please send the details of your address to us,so that we can send your package shortly and safely.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thanks for contacting us .Your valuable feedback has been submitted.And your request for the return of product is under process.Our agent will be visiting your site for the inspection.After that it will be decided for your request.Please coordinate with us .
Thanking you sir.

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