Subject: English Language Test - Loquman Ahmad
From: Loquman Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 23:16:03 -0400

| | Foreign Language Screening Test

Name | Loquman Ahmad    /  (+91) 7897237197    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/mam we tried to reach at your location to give you yours order #handbag unfortunately our delivery boy is unable to find your location and contact you.kindly set and check your delivery location again and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir/maam
I am sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our first priority and i am truly sorry that wasn’t demonstrated to you while we’de love the opportunity to regain your trust we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. We wish you all the best in future.please let us know if you have any additional questions,concerns or comments or if we may be of assistance at any point in the future best

Loquman Ahmad
Customer service

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