Subject: English Language Test - Amit maindola
From: Amit maindola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 03:51:43 -0400

| | Foreign Language Screening Test

Name | Amit maindola    /  (+91) 9560679394    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | hello sir , we had dispatched your order at right time from our stores but courier boy was unable to deliver it to you saying that your address is incorrect. Can you please reconfirm your address so that we can dispatch it you again from babyshop.com ?

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir/madam,
i understood that our Tv cabinet team went to your house and installed cabinet which you find with scratches. Please dont worry ,it will be replaced by new one with good condition ,its our duity to install it .

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