Subject: Arabic Language Test - Anwar Alam
From: Anwar Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Sep 2022 09:19:47 -0400

| | Foreign Language Screening Test

Name | Anwar Alam    /  (854312) 7549817769    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer !
WE are very sorry to inform you that the product ordered by you, could not deliverd to you due to your delivery adress  being wrong as per courier .
so we request you to you share your correct courier adress.

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer !

Sorry to here about scratches on your TV Cabinet deliverd to you by us. please have some, our pick-up team will contact you soon.

Homebox team

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