Subject: Tech Support Candidate - POOJA MAHAJAN
From: POOJA MAHAJAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 12:14:14 -0400

| | Tech Support Test

Name | POOJA MAHAJAN
E-mail | [email-masked]
Phone Number | (440017) 9673724332
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NAGPUR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | QUEST CLASSES | TEACHER | CONTINUE | 20K
Previous Employer 1 | DHOOT TRANSMISSION AURANGABAD | QUALITY ENGINEER | 2020 | 15K
Previous Employer 2 | DELTA ELECTRONICS NAGPUR | PRODUCTION AND QUALITY ENGINEER | 2018 | 10K

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check which website was opened and from which browser and then I will tell to restart your device and make sure the internet connection works or not properly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from top of screen.
2. Touch the hold Bluetooth.
3. Pair with new device.
4. If dont find pair then check available device or
refresh.

What according to you makes you a good candidate for customer service or technical support job? | Should be able to work with customer must have good communication skill or problem solving skill about the issue.Related to job resposibilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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