Subject: Tech Support Candidate - Akansha singh
From: Akansha singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 01:44:45 -0400

| | Tech Support Test

Name | Akansha singh
E-mail | [email-masked]
Phone Number | (91) 9565161818
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | True north AR India pvt Ltd. | IT helpdesk | | 21000
Previous Employer 1 | Vserv infosystems | TRC Engineer | 2020 | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | May site block from google once I will go on permission update site permission from google also will clear cache @ cookies try back should be all set. Second reason also can that i don't have url access permission
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on Bluetooth then turn on Bluetooth from phone also after that refresh available devices once the device shows we tap on that nd it connects.
What according to you makes you a good candidate for customer service or technical support job? | I believe that sir, I have relevant experience in that field which company required.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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