Subject: Tech Support Candidate - Jyothi Gavadakatla
From: Jyothi Gavadakatla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Sep 2022 06:11:41 -0400

| | Tech Support Test

Name | Jyothi Gavadakatla
E-mail | [email-masked]
Phone Number | (93907) 74480
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | PRAKASAM
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Testing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am unable to open a website firstly I will check the connection wether I was having a proper network or not if I have the proper network means I'll try it again by shutdown the windows and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Connecting Bluetooth
Long press bluetooth on phone check the connection of Bluetooth name and then connect it

What according to you makes you a good candidate for customer service or technical support job? | According to me a good customer service will provides the proper resolution to the customer whether the customer is on fire let him talk and then when he finishes we have apology to customer and give a quick and proper resolution
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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