Subject: Swagtron Productivity - 1st to 12th Sep
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Tue, 13 Sep 2022 07:47:56 -0700 (MST)

Hi ma'am 

Given below is the productivity for Swagtron from 1st to 12th Sep. There was no missed chat yesterday. 

Name 	01-Sep-22 	02-Sep-22 	03-Sep-22 	04-Sep-22 	05-Sep-22 	06-Sep-22 	07-Sep-22 	08-Sep-22 	09-Sep-22 	12-Sep-22 	Grand Total 
Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
Mohd Iqbal 	16 	7 	23 			0 	15 		15 	14 		14 	15 	8 	23 	16 	9 	25 	23 	7 	30 	34 	13 	47 	13 	9 	22 	21 	4 	25 	187 
Nitin Pandey 	26 	6 	32 	15 	11 	26 	12 		12 			0 	20 	6 	26 	16 	9 	25 	15 	12 	27 	26 	5 	31 	9 	5 	14 	21 	7 	28 	195 
Rajeshdeep Singh 	12 	5 	17 	5 	4 	9 	11 		11 			0 	11 	3 	14 	16 	3 	19 	10 	3 	13 	7 	4 	11 	20 	2 	22 	10 	4 	14 	97 
Shivendra Goswami 	33 	5 	38 		10 	10 			0 			0 		3 	3 		2 	2 	4 	1 	5 	8 	6 	14 	14 	5 	19 		6 	6 	78 
Yarngam Makan 	18 	4 	22 	12 	15 	27 	5 		5 			0 	9 	2 	11 	15 	6 	21 	6 	3 	9 	21 	6 	27 	15 	9 	24 	25 	6 	31 	148 
Pankaj Thapliyal 																						1 		1 						0 	1 
Total 	105 	27 	132 	32 	40 	72 	43 	0 	43 	14 	0 	14 	55 	22 	77 	63 	29 	92 	58 	26 	84 	97 	34 	131 	71 	30 	101 	77 	27 	104 	1290 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Saturday, September 10, 2022 11:17:51 AM 
Subject: Swagtron Productivity - 1st to 9th Sep 

Hi ma'am 

Given below is the productivity for Swagtron from 1st to 9th Sep. There was no missed chat yesterday. 

Name 	01-Sep-22 	02-Sep-22 	03-Sep-22 	04-Sep-22 	05-Sep-22 	06-Sep-22 	07-Sep-22 	08-Sep-22 	09-Sep-22 	Grand Total 
Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
Mohd Iqbal 	16 	7 	23 			0 	15 		15 	14 		14 	15 	8 	23 	16 	9 	25 	23 	7 	30 	34 	13 	47 	13 	9 	22 	184 
Nitin Pandey 	26 	6 	32 	15 	11 	26 	12 		12 			0 	20 	6 	26 	16 	9 	25 	15 	12 	27 	26 	5 	31 	9 	5 	14 	181 
Rajeshdeep Singh 	12 	5 	17 	5 	4 	9 	11 		11 			0 	11 	3 	14 	16 	3 	19 	10 	3 	13 	7 	4 	11 	20 	2 	22 	105 
Shivendra Goswami 	33 	5 	38 		10 	10 			0 			0 		3 	3 		2 	2 	4 	1 	5 	8 	6 	14 	14 	5 	19 	91 
Yarngam Makan 	18 	4 	22 	12 	15 	27 	5 		5 			0 	9 	2 	11 	15 	6 	21 	6 	3 	9 	21 	6 	27 	15 	9 	24 	141 
Pankaj Thapliyal 																						1 		1 				1 
Total 	105 	27 	132 	32 	40 	72 	43 	0 	43 	14 	0 	14 	55 	22 	77 	63 	29 	92 	58 	26 	84 	97 	34 	131 	71 	30 	101 	1290 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 9, 2022 5:02:00 PM 
Subject: Swagtron Productivity - 1st to 8th Sep 

Hi ma'am 

Given below is the productivity for Swagtron from 1st to 8th Sep. There was no missed chat yesterday. 

Name 	01-Sep-22 	02-Sep-22 	03-Sep-22 	04-Sep-22 	05-Sep-22 	06-Sep-22 	07-Sep-22 	08-Sep-22 	Grand Total 
Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
Mohd Iqbal 	16 	7 	23 			0 	15 		15 	14 		14 	15 	8 	23 	16 	9 	25 	23 	7 	30 	34 	13 	47 	162 
Nitin Pandey 	26 	6 	32 	15 	11 	26 	12 		12 			0 	20 	6 	26 	16 	9 	25 	15 	12 	27 	26 	5 	31 	167 
Rajeshdeep Singh 	12 	5 	17 	5 	4 	9 	11 		11 			0 	11 	3 	14 	16 	3 	19 	10 	3 	13 	7 	4 	11 	83 
Shivendra Goswami 	33 	5 	38 		10 	10 			0 			0 		3 	3 		2 	2 	4 	1 	5 	8 	6 	14 	72 
Yarngam Makan 	18 	4 	22 	12 	15 	27 	5 		5 			0 	9 	2 	11 	15 	6 	21 	6 	3 	9 	21 	6 	27 	117 
Pankaj Thapliyal 																						1 		1 	1 
Total 	105 	27 	132 	32 	40 	72 	43 	0 	43 	14 	0 	14 	55 	22 	77 	63 	29 	92 	58 	26 	84 	97 	34 	131 	1290 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, September 8, 2022 5:45:22 PM 
Subject: Swagtron Productivity - 1st to 7th Sep 

Hi ma'am 

Given below is the productivity for Swagtron from 1st to 7th Sep. There was no missed chat yesterday. 

Name 	01-Sep-22 	02-Sep-22 	03-Sep-22 	04-Sep-22 	05-Sep-22 	06-Sep-22 	07-Sep-22 	Grand Total 
Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 	Emails 	Chats 	Total 
Mohd Iqbal 	16 	7 	23 			0 	15 		15 	14 		14 	15 	8 	23 	16 	9 	25 	23 	7 	30 	130 
Nitin Pandey 	26 	6 	32 	15 	11 	26 	12 		12 			0 	20 	6 	26 	16 	9 	25 	15 	12 	27 	148 
Rajeshdeep Singh 	12 	5 	17 	5 	4 	9 	11 		11 			0 	11 	3 	14 	16 	3 	19 	10 	3 	13 	83 
Shivendra Goswami 	33 	5 	38 		10 	10 			0 			0 		3 	3 		2 	2 	4 	1 	5 	58 
Yarngam Makan 	18 	4 	22 	12 	15 	27 	5 		5 			0 	9 	2 	11 	15 	6 	21 	6 	3 	9 	95 
Total 	105 	27 	132 	32 	40 	72 	43 	0 	43 	14 	0 	14 	55 	22 	77 	63 	29 	92 	58 	26 	84 	514 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, September 7, 2022 5:17:41 PM 
Subject: Re: Swagtron Productivity - 1st to 6th Sep 

Dear Ma'am 

For missed chats I checked and there was one missed chat in between 1st and 6th Sep, and we can't get the response time as we don't have access to full reporting features. 

From: "deeksha" <[email-masked]> 
To: "Gaurav Yadav" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, September 7, 2022 5:11:08 PM 
Subject: Re: Swagtron Productivity - 1st to 6th Sep 

Thank you Gaurav, do you have also some data on missed chats or response time? Please see what else are we able to extract from the reports we have available to us and send it across. Thank you 

From: Gaurav Yadav <[email-masked]> 
Sent: Wednesday, September 7, 2022 4:40 PM 
To: Deeksha Dadu <[email-masked]> 
Cc: Ashish Dabral <[email-masked]> 
Subject: Swagtron Productivity - 1st to 6th Sep 
Hi ma'am 

Attached is the [productivity for Swagtron from 1st to 6th Sep.