Subject: Re: Yesterday's productivity update for WebTeam India & KSA
From: Gaurav Yadav <[email-masked]>
To: deeksha <[email-masked]>, saurabh <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 9 Sep 2022 23:12:07 -0700 (MST)

Hi, 
Given below is yesterday's productivity update for WebTeam India and KSA. 

09-Sep-22 	WebTeam India 						
Names 	Tickets 	Chats 	WA Chats 	Tagging 	Total 	Average First Response Time (Chats) 	Average First Response Time (WA Chats) 
Mohd. Elbadri 							
Rossana 				91 	91 		
Mohammed Bahashwan 	55 	2 	17 		74 	00:02:04 	00:01:02 
Sohaib 	41 	6 	25 		72 	00:01:21 	00:00:50 
Elharith Elsiddig 				1 	1 		
Mais Said 	23 	6 	57 		86 	00:01:01 	00:00:50 
Ziena Saeed 	64 	10 	3 		77 	00:00:38 	00:01:30 
Abdulqader Ahmed 				1 	1 		
Mohamed Almustafa 	37 	4 	10 		51 	00:01:33 	00:01:18 
huma sayed 	82 				82 		
Mazin ibrahim bassi 	57 				57 		
Samer Salmeh 				38 	38 		
Aya Saoud 	46 	8 	16 		70 	00:00:55 	00:00:54 
Safa Mursel 							
Mazen Mohd. 	2 	3 	20 		25 	00:00:36 	00:01:58 
Mohammed Murshed 	33 	2 	17 		52 	00:02:07 	00:01:14 
Yahya Mohammed 				119 	119 		
Mohammad Tawfik 	63 	3 	3 		69 	00:01:05 	00:01:02 
Manish Kumar 							
Apoorv Joshi 				1 	1 		
Nikhil Bishnoi 							
Grand Total 	503 	44 	168 	251 	966 	00:00:32 	00:00:30 

09-Sep-22 	WebTeam KSA 					
Names 	Tickets 	Chats 	WA Chats 	Total 	Average First Response Time (Chats) 	Average First Response Time (WA Chats) 
Modhi Alanzi 	23 	10 	3 	36 	00:01:47 	00:01:25 
Saud Almutlaq 	44 	2 		46 	00:00:10 	
Rashid Rashoud 						
Asma Salem 						
Reenad Alosaimi 	35 	21 	9 	65 	00:00:34 	00:00:53 
Shehanah Khalid 	7 	19 	19 	45 	00:01:12 	00:01:26 
Amira Alanaz 	52 	13 	7 	72 	00:00:25 	00:02:45 
Naif Teni 						
Shahad Albelihed 						
Hilah Alolayan 	32 	20 	23 	75 	00:00:39 	00:00:51 
Khalid Alamri 						
Hessah Alsufayyan 						
Abdulrahman Alqumea 	31 	26 	2 	59 	00:00:42 	00:07:34 
Bshayer Almalki 	91 			91 		
Shoaa Nfeesah 	87 			87 		
Grand Total 	402 	111 	63 	576 	00:00:22 	00:01:00 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 9, 2022 4:38:25 PM 
Subject: Yesterday's productivity update for WebTeam India & KSA 

Hi, 
Given below is yesterday's productivity update for WebTeam India and KSA. 

09-Sep-22 	WebTeam India 						
Names 	Tickets 	Chats 	WA Chats 	Tagging 	
Total 
Productivity 
	Average First Response Time (Chats) 	Average First Response Time (WA Chats) 
Mohd. Elbadri 	37 	17 	25 		79 	00:00:27 	00:00:09 
Rossana 	1 			140 	141 		
Mohammed Bahashwan 	64 	6 	11 		81 	00:00:55 	00:01:27 
Sohaib 	65 	15 	23 		103 	00:01:01 	00:00:56 
Elharith Elsiddig 				1 	1 		
Mais Said 	55 	1 	52 		108 	00:01:06 	00:01:08 
Ziena Saeed 	91 	15 	3 		109 	00:00:44 	00:01:03 
Abdulqader Ahmed 				25 	25 		
Mohamed Almustafa 	68 	2 	6 		76 	00:00:04 	00:00:40 
huma sayed 	80 				80 		
Mazin ibrahim bassi 	81 				81 		
Samer Salmeh 				49 	49 		
Aya Saoud 	62 	18 	27 		107 	00:00:56 	00:00:50 
Safa Mursel 				168 	168 		
Mazen Mohd. 	30 	13 	9 		52 	00:00:36 	00:00:49 
Mohammed Murshed 	30 		2 		32 		00:00:35 
Yahya Mohammed 				132 	132 		
Mohammad Tawfik 	43 	10 	22 		75 	00:00:53 	00:01:10 
Manish Kumar 	2 				2 		
Apoorv Joshi 				1 	1 		
Nikhil Bishnoi 	1 				1 		
Grand Total 	710 	97 	180 	516 	1503 	00:00:19 	00:00:25 

09-Sep-22 	WebTeam KSA 						
Names 	Tickets 	Chats 	WA Chats 	Tagging 	Total Productivity 	Average First Response Time (Chats) 	Average First Response Time (WA Chats) 
Modhi Alanzi 		51 	5 		56 	00:01:21 	00:05:31 
Saud Almutlaq 							
Rashid Rashoud 							
Asma Salem 							
Reenad Alosaimi 							
Shehanah Khalid 	6 	55 	1 		62 	00:01:16 	00:12:13 
Amira Alanaz 							
Naif Teni 							
Shahad Albelihed 							
Hilah Alolayan 	63 	37 	9 		109 	00:01:03 	00:00:40 
Khalid Alamri 	29 				29 		
Hessah Alsufayyan 	33 	33 	10 		76 	00:00:56 	00:06:34 
Abdulrahman Alqumea 	2 	84 	5 		91 	00:00:53 	00:35:28 
Bshayer Almalki 	76 				76 		
Shoaa Nfeesah 	80 				80 		
Grand Total 	289 	260 	30 		579 	00:00:22 	00:04:02 

From: "Gaurav Yadav" <[email-masked]> 
To: "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Tuesday, August 30, 2022 7:39:45 PM 
Subject: Productivity update for WebTeam India & KSA 

Hi, 
Given below is the productivity update for WebTeam India and KSA. 

Date 	29-Aug-22 	WebTeam India 					
							
Name 	Total Tickets 	Total Chats 	Total WA Chats 	Total Tagging 	
Total 
Productivity 
	Average of First Response Time (Chats) 	Average of First response time (WA Chats) 
Mohammed yahya 				192 	192 		
Maya Shamma 				189 	189 		
Rossana Rass 				175 	175 		
Aya Saoud 	44 	21 	27 		92 	00:01:25 	00:01:08 
Sohaib Ahmed 	51 	23 	17 		91 	00:01:11 	00:00:52 
Md Bahashwan 	71 	13 	6 		90 	00:00:54 	00:00:58 
Mais Said 	27 	20 	42 		89 	00:01:27 	00:00:45 
Ziena Saeed 	59 	23 	7 		89 	00:01:44 	00:00:43 
Mazen Mohd. 	41 	27 	20 		88 	00:01:05 	00:01:00 
huma sayed 	86 				86 		
Mohammad Tawfik 	45 	16 	23 		84 	00:00:49 	00:00:58 
Mohamed Almustafa 	35 	16 	26 		77 	00:01:35 	00:01:02 
Badri . 	57 	2 	9 		68 	00:01:15 	00:01:56 
Mazin ibrahim bassi 	33 	12 	21 		66 	00:01:21 	00:01:03 
Mohammed Murshed 	44 		7 		51 		00:02:40 
Apoorv Joshi 				25 	25 		
Abdulqader Ahmed 				20 	20 		
Nikhil Bishnoi 	1 				1 		
Elharith elsiddig 							
Samer Salmeh 							
Manish Kumar 							
Grand Total 	594 	173 	205 	601 	1573 	00:01:17 	00:01:11 

Date 	29-Aug-22 	WebTeam KSA 				
						
Name 	Total Tickets 	Total Chats 	Total WA Chats 	Total Productivity 	Average of First Response Time (Chats) 	Average of First response time (WA Chats) 
Asma Salem 	21 	127 	5 	153 	00:00:53 	00:01:25 
Hilah Alolayan 	25 	90 	18 	133 	00:01:18 	00:01:16 
Reenad Alosaimi 	68 	40 	6 	114 	00:01:00 	00:01:17 
Amira Alanaz 	13 	92 	8 	113 	00:00:49 	00:04:19 
Shahad Albelihed 	43 	54 		97 	00:01:10 	
Bshayer Almalki 	83 			83 		
Shoaa Nfeesah 	80 			80 		
Modhi Alanzi 	21 	30 	2 	53 	00:00:50 	00:08:22 
Khalid Alamri 		9 	1 	10 	00:01:53 	00:01:06 
Shehanah Khalid 						
Naif Teni 						
Rashid Rashoud 						
Abdulrahman Alqumea 						
Hessah Alsufayyan 						
Saud Almutlaq 						
Grand Total 	354 	442 	40 	836 	00:01:08 	00:02:58