Subject: RE: Freshchat Account migration
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Vivek Rajan <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: chetan lohani <[email-masked]>, Shyam Narayan <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Harini Dhanasekar <[email-masked]>
Date: Fri, 9 Sep 2022 11:33:30 +0000

Hi Vivek,

Kindly assist with reintegrating the below WhatsApp business numbers to landmarkgroup16.

+97(154) 305-9573
+96(656) 311-0227

Thanks
From: Vivek Rajan <[email-masked]>
Sent: Friday, September 9, 2022 3:19 PM
To: Ashish Dabral <[email-masked]>
Cc: chetan lohani <[email-masked]>; Shyam Narayan <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Harini Dhanasekar <[email-masked]>
Subject: Re: Freshchat Account migration

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Ashish
Could you help me with a little more detail on this?
If you wish to redeploy the agents onto landmarkgroup16 domain you can do that with the help of the admin access..Requested seats are available on the new domain.

If you are looking for data migration or something technical please elaborate.

@Mahmoud Emadeldin Mahmoud Elsayed<mailto:[email-masked]> or @Mustehsan Siddiqui<mailto:[email-masked]> fyi please

Regards
Vivek

On Fri, 9 Sept, 2022, 15:47 Roshni Rajamani, <[email-masked]<mailto:[email-masked]>> wrote:
Adding @Vivek Rajan<mailto:[email-masked]> since Harini is currently.

Vivek - Landmark group want complete product migration from   landmarkgroup.freshchat.com<http://landmarkgroup.freshchat.com/> to landmarkgroup16.freshchat.com<http://landmarkgroup16.freshchat.com/>.

Can you assist with this process?

Best,
Roshni
Product Solutions & Partnerships

On Fri, Sep 9, 2022 at 2:49 PM Ashish Dabral <[email-masked]<mailto:[email-masked]>> wrote:
Hi Roshni,

We want complete migration.

Regards,
Ashish Dabral

________________________________
From: "roshni rajamani" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Harini Dhanasekar" <[email-masked]<mailto:[email-masked]>>
Cc: "chetan lohani" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 9, 2022 2:47:28 PM
Subject: Re: Freshchat Account migration

Adding @Harini Dhanasekar<mailto:[email-masked]> - Your Customer Success Manager for visibility.
Ashish - Do you want complete migration of account settings or is anything in particular like WhatsApp number migration?

If anything specific - please let me know the settings that you want to migrate to the new account.

Best,
Roshni
Product Solutions & Partnerships

On Fri, Sep 9, 2022 at 2:33 PM Ashish Dabral <[email-masked]<mailto:[email-masked]>> wrote:
Hi Roshni,

We are moving away from landmarkgroup.freshchat.com<http://landmarkgroup.freshchat.com> to landmarkgroup16.freshchat.com<http://landmarkgroup16.freshchat.com>. We need your help for migration.

Regards,
Ashish Dabral

________________________________
From: "roshni rajamani" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "chetan lohani" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 9, 2022 2:26:33 PM
Subject: Re: Freshchat Account migration

Hi Ashish,
Can you elaborate on your request in detail?

Best,
Roshni
Product Solutions & Partnerships

On Fri, Sep 9, 2022 at 2:05 PM Ashish Dabral <[email-masked]<mailto:[email-masked]>> wrote:
Hi Roshni,

Could you please confirm?

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "roshni rajamani" <[email-masked]<mailto:[email-masked]>>
Cc: "chetan lohani" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 8, 2022 5:05:04 PM
Subject: Freshchat Account migration

Hi Roshni,

We need your help for account migration. Please let us know how can we proceed.

Regards,
Ashish Dabral

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