Subject: Rent a Car Doha Chat Audit
From: Harsh Sharma <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>, Amit Gupta <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 8 Sep 2022 00:39:36 -0700 (MST)

Hello Team, 

Hello Team, 

Please find the feedback of the chats audited for Rent a Car Doha on 09/07/2022 : 

Chat ID: RHIVQD4V4Z 
Agent: Jason 
Comment: Incompleted chat, cx was not looking for any service as he mentioned "no help" and then left the chat. 

Chat ID: RH3TMWLK92 
Agent: Harsh 
Comment: Chat was handled perfectly as per process guidelines. Cx was looking for car rent for more than 3 months. Agent captured lead details and forwarded to the client. 

Chat ID: RHAUVPX4PO 
Agent: Jason 
Comment: Cx was looking for 5 seater car. Agent informed we have it. Agent shared the page link to check vehicles and book online. However, agent should ask for details like date, duration, and with or without driver. Post that proceed as per process guidelines. 

No missed/abandoned chats. 

Thanks and regards, 
Harsh Sharma