Subject: Doha Rent A Car Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 7 Sep 2022 05:16:29 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Doha Rent A Car : 

Chat ID: RH3TMWLK92 (Harsh): Chat was handled well, answered customer's queries and questions and g athered lead generation details and sent it to sales team so that they could assist the customer with his requirements for car rental. 

Chat ID: RHKLT6C1BE (Jason): For work or employment related query we need to advise the customers to go to the link : https://www.rentacardoha.com/job-vacancies to check the job vacancies or call us or e-mail us as mentioned in the website. 

Chat ID: RH6HFFO9GZ (Jason): If the customer is looking to rent a car for few days please advise them to book it online on our website. Please use the "link" shortcut in canned response " Here is a link to all of the vehicles we have to offer during that timeframe. https://www.rentacardoha.com/car-for-rent. Once you've found the car that will work for you, just hit the “Book Now” option and fill out your personal details. From there you'll get a few add-on offers, and then just pick your payment options. You can reserve your car with a credit card or at the counter. Also if he is not ok with the same he can call us on the reservations number to book the car rental. 

Chat ID : RHRFTRYH9Y (Jason): There was no response to the customer for more than a minute and then he left the chat. Please try to reply to the customer as soon as possible, say Hi or "How may I help you" quickly once you hear the chat coming so that customer knows that he is being attended and his queries/questions would be responded to. 

Chat ID: RH768HFWC7 ( Jason ): Chat was handled well and tried to get the lead generation details from the customer however he called our reservations in the meanwhile and discused about his rental requirements. 

Thanks and Regards, 
Amit