Subject: English Language Test - Ankit Kumar
From: Ankit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Sep 2022 03:07:53 -0400

| | Foreign Language Screening Test

Name | Ankit Kumar    /  (91) 9472418279    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/mam

we tried to reach at your location to give your ordered #handbag

Unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order.

Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir/mam

You had purchased a TV set from our shop on last week (invoice no.34378, date 30.08.22).

But

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