Subject: Tech Support Candidate - Akriti kumari
From: Akriti kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Sep 2022 13:28:04 -0400

| | Tech Support Test

Name | Akriti kumari
E-mail | [email-masked]
Phone Number | (+91) 7889201624
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | software developer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If these type of problem will occur, then first i will refresh the page again . Instead of this if the problem again occured then check our network connectivity and then we will open browser again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) First i will on our bluetooth in mobile phone and speaker also.
2) then , we can see there is option of speaker bluetooth name ,we will connect that then our mobile phone will successfully connected to the speaker.

What according to you makes you a good candidate for customer service or technical support job? | I think if i can solve the issue of customer and customers  will give you good feedback happily then it is good for candidate .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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