Subject: GE Abandoned chat
From: Ashish Dabral <[email-masked]>
To: rpgupta <[email-masked]>, ramananda <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Mon, 15 Feb 2016 18:26:06 +0530 (IST)

Hi Both 

There has been 1 Abandoned chat in GE on dated 13 /02/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability & Online Time 
GE 	9:00 AM 	1 	00:00:52 	Ravi(01:00:00),Rama(00:46:38) 
Total 		1