Subject: GE Abandoned chat
From: Ashish Dabral <[email-masked]>
To: Akash Tyagi <[email-masked]>, Surajit Bhadra <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Mon, 15 Feb 2016 16:24:22 +0530 (IST)

Hi Both 

There has been 1 Abandoned chat in GE on dated 14 /02/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability & Online Time 
GE 	2:00 AM 	1 	00:01:17 	Akash(00:59:57),Surajit(00:55:46) 
Total 		1 		

Regards 
Ashish Dabral