Subject: Re: Parables Abandoned Chat
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Akash Tyagi <[email-masked]>, "Sona Kala. Chakma" <[email-masked]>, Jamal Ahmad <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 12 Feb 2016 16:41:01 +0530 (IST)

wha is happening here guys?? 

From: "Ashish Dabral" <[email-masked]> 
To: "Akash Tyagi" <[email-masked]>, "Sona Kala. Chakma" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Friday, February 12, 2016 2:51:16 PM 
Subject: Parables Abandoned Chat 

Hi All 

There has been 1 Abandoned chat in Parables on dated 11 /02/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability & Online Time 	Remarks 
Parables 	9:00 PM 	1 	00:06:54 	Akash(00:17:55),David(00:23:41),Jamal(00:44:34),Pritish(00:18:17) 	09:30pm-10:30pm IST 
Total 		1 			

Regards, 
Ashish Dabral