Subject: GE Abandoned Chat
From: Ashish Dabral <[email-masked]>
To: Jamal Ahmad <[email-masked]>, "Sharad sharma" <[email-masked]>, Surajit Bhadra <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Thu, 11 Feb 2016 16:06:15 +0530 (IST)

Hi All 

There has been 1 Abandoned chat in GE on dated 10 /02/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability 

GE 	7:00 PM 	1 	00:01:04 	Jamal,Shard,Surajit 
GE 	8:00 PM 	1 	00:00:02 	Jamal,Shard,Surajit 
Total 		2 		

Regards, 
Ashish Dabral