Subject: FW: CCAvenue Fraud Alert For Order Number 4297
From: Saurabh Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 3 Feb 2016 06:13:30 +0000

Ashish - DO NOT SHIP THIS ORDER

From: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 3 February 2016 at 10:58 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: CCAvenue Fraud Alert For Order Number 4297

Dear Sir/Madam,

Your order number 4297 has been classified as a HIGH RISK transaction by the CCAvenue Risk Management Team due to incomplete/invalid/incorrect data submitted by your customer. "Manual Authorization" is required for this order.

As per your standing instructions to the CCAvenue Risk Management Team, we request you to ask your customer to scan and email or fax you the below mentioned documents for verification of this particular order.

On receipt, please forward the same to us, so that we are satisfied that this transaction is being done by a genuine Credit/Debit card/Net Banking Account Holder, to prevent any subsequent charge back/loss of money /product/services and/or shipping charges. The documents required are as follows: -

(A) The customer's Credit/Debit card/Net Banking Account Statement, which clearly shows the card number/account of charged amount and the billing address of the credit/debit card/net banking account. The statement should be a recent one and should be of the same credit/debit card/net banking account used for this transaction. (for security reasons, we request you to provide only the first six and last four digit numbers eg. 411111xxxxxx1111). We only require a scan/fax of the header section of your customer's card/net banking statement, which contains this information.

(B) A photo ID of the Credit/Debit Card/Net Banking Account holder whose Credit/Debit Card/Net Banking Account has been used for this transaction. This may be any one of the following: -

  *   Driver's License or,
  *   Social Security Card or,
  *   Passport or National Identity Card or,
  *   PAN Card / Voters Card.

Please note that you have a maximum of 5 days from the date of this order to, comply or else the CCAvenue Risk Management Team will automatically cancel this order.

Please forward the email/ fax you receive from your customer, to enable us to process the "Manual Authorization". On successful processing, we will notify you and change the order status in your CCAvenue Merchant Account Interface, to enable you to process the order and capture the amount.

Ref No: M_abjain01_13705-4297

ORDER DETAILS:
Merchant Site URL : http://www.strapsandstrings.com
Order Number: 4297      Order Received: Feb 2, 2016

Total Amount : INR (Indian Rupees) 5099.00<http://www.ccavenue.com/curConvert_ccav.jsp?mpassAmt=5099.00>
Click on the amount to view the approximate value of this transaction in your local currency which will be reflected in your Credit Card Statement.
American Express Account Holder : Saisravani Pisipati
Billing Address : (As entered by the Customer)
B-18 ,Bharani Complex 1-8-300, Minister Rd,Begumpet
Customer's Phone Number :  91-9573726401
Customer's E-mail ID :  [email-masked]<mailto:[email-masked]>
Customer's IP Address :   137.226.143.177

Recipient's Name :  N/A

Shipping Address :
N/A

Recipient's Phone Number :
N/A

Special Instructions :

With Warm Regards,

CCAvenue Risk Management Team,
Avenues (I) Pvt. Ltd.,
Plaza Asiad,
Level II, S.V.Road,
Santa Cruz (West),
Mumbai 400054.
India.
Ph:- 022- 67425555/ 26000816/ 26000846/ 26491524/ 30913622/ 56920419
Fax:- 022- 67425542/ 67425542
Email:[email-masked]<mailto:[email-masked]>
Visit us at www.ccavenue.com