Subject: Arabic Language Test - JAFARUL ABBAS
From: JAFARUL ABBAS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Sep 2022 04:15:02 -0400

| | Foreign Language Screening Test

Name | JAFARUL ABBAS    /  (+91) 9946237182    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Pardons from babyshop.com

We regret on the inconvenience occurred during the delivery of the product to the attested address. Meanwhile we could understand that the address you entered is incorrect and we hopefully request you to reassure the address is original.

Thankfully
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

We understand the inconvenience occurred to you and we are immensely regret for it. As you wish the product can be replaced with days as the urgence or the money will be credited to your account on the behalf of your wish.

Thankfully,
Team Homebox.

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