Subject: Tech Support Candidate - Ankit Kumar
From: Ankit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Sep 2022 02:38:46 -0400

| | Tech Support Test

Name | Ankit Kumar
E-mail | [email-masked]
Phone Number | (91) 8174020640
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 58
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Wipro Limited | Administrator | 28May 2022 | 17,000 /
Previous Employer 2 | A2Z Solution | Desktop support engineer | 10Feb 2019 | 12,000 /

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we are clear the serch history then try to Open.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Trun on Bluetooth of both device then search in mobile Bluetooth speaker name then connect.

What according to you makes you a good candidate for customer service or technical support job? | Good knowledge of technical and good behavior,
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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