Subject: English Language Test - AFRAZ AHMAD
From: AFRAZ AHMAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 09:10:51 -0400

| | Foreign Language Screening Test

Name | AFRAZ AHMAD    /  (+91) 9084822899    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer your order was shipped approach at your delivery address and your address was wrong so your order have to return from your wrong address so pls can you provide valid address I'm working on your case if u provide address agai your courier will be delivered at your same address our team will be connect with in 24 hrs for the delivery status.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear Abdul i am understanding your problem i want sorry your our team side so pls make be pateins and cool i will help you you want to return the product and want replacement right so pls make be pateins i am working on your case Mr.Abdul i have send your information our team your products will be replacement and our team will connect shortly for the replacement product.

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