Subject: Tech Support Candidate - Mohd Shadab
From: Mohd Shadab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 06:39:07 -0400

| | Tech Support Test

Name | Mohd Shadab
E-mail | [email-masked]
Phone Number | (110025) 8076045290
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamia Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check my internet connectivity if it is okey then i will call the internet provider. if he say there is okey from my side then i will troubleshoot and identify where the problem
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first i will open the bluetooth then add the speaker and then pair the speaker

What according to you makes you a good candidate for customer service or technical support job?

I am come from Engineering.
I almost know what type of customer facing the problem. and how resolve the problem.
I am hardworking as much as smart working.
I am self motivated and discipline person.
I am good with people always listen before talk.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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