Subject: Mindbody issue
From: Rona Galangi <[email-masked]>
To: Rebecca Dybala <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Linda Townsend <[email-masked]>, release <[email-masked]>
Date: Wed, 31 Aug 2022 12:20:26 -0700 (MST)

Hi Rebecca, 

Thanks for your time this afternoon! Here are the names of clients who received emails with the wrong dates of their appointment/updates about their appointment that has been canceled. 

1. Courtney Messer (5085243487) - The appointment was for the 27th of August but she received an email saying that it's on the 26th 

2. Jessica Chapman (7072178979) - The appointment is on the 7th of September but her email says it's on the 6th 

3. Denise Bernatchez (5088266905) - Still receiving updates about the appointment that has been canceled. 

We keep receiving calls like these so we thought there might be a glitch in MindBody and might cause trouble as the client might follow the wrong schedules. Good thing, they're calling back to confirm it. 

Also, just following up with some more questions bout changes in bliss for November onwards. 

1. How can we book them if they just want a single use of bliss? (If ever we will still do this) 
2. Same goes with those who have a membership that just wants to use let's say Sun Sauna. 
3. How can we book the after-5 bliss pass? 

Our booking process is going to be so much easier!! We'll get more familiar with the new process and might ask questions from time to time. :) 

Thanks a lot!! 

Rona Galangi 

LiveSalesman | Project Supervisor 

Email : [email-masked] 

WhatsApp : +639279886816