Subject: HFL Call Report
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 31 Aug 2022 06:51:36 -0700 (MST)

Hi Team, 

Please find the daily call report for HFL for 30th August 2022 (7 AM 30th Aug- 6:59 AM 31st Aug IST) 

Name 	Total Calls Picked up 	
Anish 		
Amit 	2 	
Harsh 	3 	
Jason 	15 	
Grand Total 	25 	
		
Abandoned Calls 	5 	
Time 	Duration 	Remarks 
Call from HFL 16509224868 was missed at 11:02 
	15 seconds 	Anish was in shift and called customer back 
Call from HFL 19797331331 was missed at 8/30/2022 19:48 

	15 seconds 	Jason was alone in the shift and was on another inbound call HFL 18136501949 

Call from HFL 17028609259 was missed at 8/30/2022 21:16 

	15 seconds 	Jason was alone in the shift and was on another inbound call HFL 19797331331 

Call from HFL 19797331331 was missed at 8/30/2022 21:23 

	15 seconds 	Jason was alone in the shift and was on another inbound call HFL 17135018237 

Call was missed from HFL 17178483164 at 8/30/2022 23:13 

	15 seconds 	Harsh was alone in the shift and was on another inbound call HFL 16036923702 Jason was on break 

		

Thanks and Regards, 
Amit