Subject: Productivity update for WebTeam India & KSA
From: Gaurav Yadav <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked]
Date: Tue, 30 Aug 2022 07:09:45 -0700 (MST)

Hi, 
Given below is the productivity update for WebTeam India and KSA. 

Date 	29-Aug-22 	WebTeam India 					
							
Name 	Total Tickets 	Total Chats 	Total WA Chats 	Total Tagging 	
Total 
Productivity 
	Average of First Response Time (Chats) 	Average of First response time (WA Chats) 
Mohammed yahya 				192 	192 		
Maya Shamma 				189 	189 		
Rossana Rass 				175 	175 		
Aya Saoud 	44 	21 	27 		92 	00:01:25 	00:01:08 
Sohaib Ahmed 	51 	23 	17 		91 	00:01:11 	00:00:52 
Md Bahashwan 	71 	13 	6 		90 	00:00:54 	00:00:58 
Mais Said 	27 	20 	42 		89 	00:01:27 	00:00:45 
Ziena Saeed 	59 	23 	7 		89 	00:01:44 	00:00:43 
Mazen Mohd. 	41 	27 	20 		88 	00:01:05 	00:01:00 
huma sayed 	86 				86 		
Mohammad Tawfik 	45 	16 	23 		84 	00:00:49 	00:00:58 
Mohamed Almustafa 	35 	16 	26 		77 	00:01:35 	00:01:02 
Badri . 	57 	2 	9 		68 	00:01:15 	00:01:56 
Mazin ibrahim bassi 	33 	12 	21 		66 	00:01:21 	00:01:03 
Mohammed Murshed 	44 		7 		51 		00:02:40 
Apoorv Joshi 				25 	25 		
Abdulqader Ahmed 				20 	20 		
Nikhil Bishnoi 	1 				1 		
Elharith elsiddig 							
Samer Salmeh 							
Manish Kumar 							
Grand Total 	594 	173 	205 	601 	1573 	00:01:17 	00:01:11 

Date 	29-Aug-22 	WebTeam KSA 				
						
Name 	Total Tickets 	Total Chats 	Total WA Chats 	Total Productivity 	Average of First Response Time (Chats) 	Average of First response time (WA Chats) 
Asma Salem 	21 	127 	5 	153 	00:00:53 	00:01:25 
Hilah Alolayan 	25 	90 	18 	133 	00:01:18 	00:01:16 
Reenad Alosaimi 	68 	40 	6 	114 	00:01:00 	00:01:17 
Amira Alanaz 	13 	92 	8 	113 	00:00:49 	00:04:19 
Shahad Albelihed 	43 	54 		97 	00:01:10 	
Bshayer Almalki 	83 			83 		
Shoaa Nfeesah 	80 			80 		
Modhi Alanzi 	21 	30 	2 	53 	00:00:50 	00:08:22 
Khalid Alamri 		9 	1 	10 	00:01:53 	00:01:06 
Shehanah Khalid 						
Naif Teni 						
Rashid Rashoud 						
Abdulrahman Alqumea 						
Hessah Alsufayyan 						
Saud Almutlaq 						
Grand Total 	354 	442 	40 	836 	00:01:08 	00:02:58