Subject: Customer cancelled order still product was shipped and she recd the order Order : EH-202208240118-444268
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 30 Aug 2022 05:14:37 -0700 (MST)

Hi Harsh, 

The custo mer : Juanita Mayes has e-mailed us saying that she cancelled the order on 24th and still the product was shipped to her and she received the product. Please refer ticket 148919. Orde r ID : EH-202208240118-444268 Cust omer e-mail : [email-masked]. She called and spoke to you on 24th and there is a note as well : 08/24 - Harry: Cx asked to cancel AS, did and informed the same, offered STS, 

Please advise how was this shipped if the AS was cancelled the same day/was it shipped already when you received the call as shipping was done the same day : 

Order Shipped - 08/24/2022 - Tracking # [ https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111899561225874398 | 9400111899561225874398 ] . 

Thanks and Regards, 
Amit