Subject: Tech Support Candidate - vishnudutt choudhary
From: vishnudutt choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Aug 2022 02:34:23 -0400

| | Tech Support Test

Name | vishnudutt choudhary
E-mail | [email-masked]
Phone Number | (91) 9993410977
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamia Nagar, delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Technos vision | Senior Technical support | currently working | 32500
Previous Employer 1 | Sr Technology | Junior technical support | Feb 2020 | 27000
Previous Employer 2 | SOFT SYSTEMS | ANDROID TECHNICAL-INTERNSHIP | Dec 2018 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will try to check if search result on google is working or not if its not working then there will be Internet connection problem.
2. I will check if the website is down for everyone or just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Touch and hold Bluetooth .
3. Tap Pair new device. If you don't find Pair new
device, check under "Available devices" or tap
More. Refresh.
4. Tap the name of the Bluetooth device you want to
pair with your device.

What according to you makes you a good candidate for customer service or technical support job?

I am capable enough to prove myself. With vast experience in
various verticals, i can bring my strengths and
technical skills. I am ready to give up my time, efforts and
can focus towards growth of the company. And Take-up
responsibility and challenges as well. Interactiing with
clients to fulfill their requirements.
And I believe in the hard work.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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