Subject: Tech Support Candidate - Isha Isha
From: Isha Isha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Aug 2022 22:49:40 -0400

| | Tech Support Test

Name | Isha Isha
E-mail | [email-masked]
Phone Number | (91) 7830932346
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Refresh the page
2. Make sure  is enabled
3.Clear your cache
4.Make sure cookies are enabled.
5.Check if the website is down.
6. Restart your system.
7.Restart your browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Make sure your phone Bluetooth is on.
2.Then start your Bluetooth speaker.
3. Then click on the Bluetooth speaker's name on your phone and connect the speaker with the phone.

What according to you makes you a good candidate for customer service or technical support job? | I have always been fascinated by technology and enjoy to work with people and want to explore something new and exciting and to solve the customer problems. It also allow me to develop my skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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